Testimonials
We have received many testimonials over the more than 20 years we have been in the community repairing, building and providing much needed advice regarding your computer concerns. We thank you for your comments and want to invite you to leave your testimonials on the Form provided on this page. We value your privacy and want you to know that your comments will be posted after the administrator has viewed them. You may include as much information as you deem appropriate knowing that we will NOT post your full name or email. Again, thank you for choosing Hanover Computers and your confidance in our work. John Chin
Date: Mon, May 1, 2017 08:50:41 -0400
From: removed @gmail.com
Name: David
City, State: Mechanicsville, VA
Comments: John has been very helpful with getting my new computer installed. I appreciate it!
Date: Thu, 04/27/2017, 09:31:06 -0400
From: removed@gmail.com
Name: Lisa
City, State: Mechanicsville, VA
Comments: My Lenovo needed to be updated to Windows 10. John has me up and running while customizing Windows 10 to look and behave a lot like Windows 7 which was so much easier to use. Everything is working great.
Date: 03/21/2017
Name: PN---r
City, State: Mechanicsville, VA
Email: @comcast.net
Comments: The hard drive in my Lenovo gave out and John Chin replaced it with a much faster model, saved my data, and
delivered it to me. What great service!
Date: 03/16/2017
Name: D. Brown
City, State: Mechanicsville, VA
Email: @comcast.net
Comments: When Microsoft notified me that Windows Vista was not going to be supported anymore, I called my computer guy John Chin and had him build me a new system. John came over, set it up, and gave me a crash course in Windows 10. I have used John for almost 10 years and trust him to do a good, honest job. I highly recommend Hanover Computers!
Date: 01/10/2017
Name: Dale
City, State: Mechanicsville, VA
Email: @gmail.com
Comments: Our company has been buying computers from Hanover Computers for many years. When I wanted to get one for Christmas, I knew who to trust. I bought a new HP and my husband and I love it! Thank you Hanover Computers for your help and your service!
Date: 10/20/2016
Name: Erna
City, State: Mechanicsville, VA
Email: hotmail.com
Comments: I had a virus on my system and John came out and took care of it. He also updated the software on my computer while he was here. He was on time and worked very quickly. I recommend John and Hanover Computers!
Date: 04/29/2016
Name: Brenda
City, State: Mechanicsville, VA
Email: removed for privacy
Comments: I had a virus come in and try to hijack my computer. John was able to save all my pictures and get the computer like new. Thank you Hanover Computers!
Date: 04/28/2016
Name: Lieselotte
City, State: Sandston, VA
Email: removed for privacy
Comments: Hello. I had a virus sneak in on my laptop and called John to help me. He came out and cleaned up my laptop and my desktop at the same time for a very reasonable price. Thank you John and Hanover Computers!
Date: Thu, 21 Jan 2016 09:35:58 -0500
Date: 01/21/2016
Name: Omi
City, State: Varina, VA
Email: protected
Comments: We called John to install an anti-virus on my Sony laptop and he updates other things for us as well. Worked quickly and was very nice.
Date: Thu, 21 Jan 2016 09:39:37 -0500
Date: 01/21/2016
Name: Rolf
City, State: Varina, VA
Email: protected
Comments: Windows 10 became messed up along with Avast. Hanover Computers came in and fixed my problems and worked very quickly. Thank you, Rolf.
Date: Tue, 12 Jan 2016 10:51:17 -0500
From: protected
Date: 01/12/2016
Name: ubs
City, State: Varina, VA
Email: protected
Comments: John came out today to install an anti-virus for me. While he was here he also setup my Vivofit 2 and Skype. He is always so helpful!
Date: 11/18/2015
Name: John V
City, State: Mechanicsville, VA
Email: protected
Comments: John at Hanover Computers did some good work on my laptop. It is running nice and fast again. Thank you, John.
Date: 11/11/2015
Name: Judi
City, State: Mechanicsville, VA
Email: protected
Comments: I had some questions and John came by and answered them for me. The process was quick and easy. Thank you, Judi.
Date: 10/23/2015
Name: Lilo
City, State: Sandston, VA
Email: protected
Comments: The anti-virus on my laptop and desktop had expired so I called John. He was here the next day and had me secure in less than an hour. Thank you!
Date: 10/23/2015
Name: LR
City, State: Varina, VA
Email:protected
Comments: John has helped my friends and I for many years. He has always been so friendly and courteous. Thank you, LR.
Date: 10/16/2015
Name: Warren(Red) Sims
City, State: aylett va
Email: protected
Comments: took me 4 tries to find a good computer place Hanover is the best Johnathan is the best Bar none.
08/19/2015
Name: Thomas K
City, State: Mechanicsville, VA
Email: protected
Comments: My computer was acting up after my Windows 10 upgrade and my printer stopped working. I had used John before so I went over to have him look at it. It was ready the next day with a new anti-virus program and the printer running without any problems. I recommend Hanover Computers for their friend, fast, dependable service.
Date: 08/12/2015
Name: EM
City, State: Mechanicsville, VA
Email: protected
Comments: I purchased a new Windows 10 HP laptop and called Hanover Computers to update, install programs, update the anti-virus, and setup my printer. It was ready the same day. John is very friendly and helpful. Thank you, EM.
Date: 08/11/2015
Name: Judy
City, State: Mechanicsville, VA
Email: protected
Comments: I had an Apple desktop with popups and virus issues. I found Hanover Computers through an ad and decided to give them a try. My computer is now clean and running virus free. Thank you Hanover Computers! - Judy
08/07/2015
Name: Wanda
City, State: Henrico, VA
Email: protected
Comments: The Windows 10 upgrade messed up my desktop. It hung and would not boot. I found Hanover Computers through an ad and called them for help. John had me up and running in no time. I will tell all my friends what a good job he does. Thank you, Wanda.
07/24/2015
Name: Sorensen
City, State: Sandston, VA
Email: protected
Comments: I have used Hanover Computers and recommend them to all my friends. John was out here today to fix some virus and pop up issues and took care of me quickly. Thanks!
Date: 06/26/2015
Name: TE
City, State: Mechanicsville, VA
Email: protected
Comments: I had a friend use my computer and it went crazy. I went to see John at Hanover Computers and told him I needed it back ASAP on a Friday. He had it ready for me 3 hours later like brand new. I love that man's work. Thank you!
Date: 06/24/2015
Name: Beverley Yowell
City, State: Mechanicsville, VA
Email: protected
Comments: I have used John and Hanover Computers for many years. My wife and I appreciate the in-home service with a friendly smile. Thank you, Mr. B.
Date: 06/16/2015
Name: D E Brown
City, State: Mechanicsville, Va
Email: protected
Comments: I am happy tp refer John and Hanover Computers. I have always been happy with the service and highly recommend them.
Date: 06/09/2015
Name: Handal
City, State: Varina, Virginia
Email: protected
Comments: I purchased a laptop from John last year and just wanted to say he's been very helpful in answering my questions. Thank you Hanover Computers, Mrs. H.
Date: 06/09/2015
Name: Mr. Long
City, State: Henrico, VA
Email: protected
Comments: I've known and used Hanover Computers for many years. John is very friendly in answering all my questions. I would recommend Hanover Computers for your computer needs.
Date: 06/09/2015
Name: Richardson
City, State: Mechanicsville, VA
Email: protected
Comments: John has been very friendly in answering my questions. He is very competent in his work. I would recommend Hanover Computers if you have any computer needs.
Date: 06/08/2015
Name: Barbara
City, State: Henrico, VA
Email: protected
Comments: My hard drive gave out on my Compaq and I was referred to Hanover Computers. John sped up my system and was happy to answer my questions. Thank you, Barbara.
Date: 06/03/2015
Name: Henry A
City, State: MECHANICSVILLE, VA
Email: protected
Comments: I was a customer of Hanover Computers. When my computer started getting very slow I took it to John who recommended a SSD hard drive. Before the upgrade, it took my system 4-5 minutes just to boot up. Now a fresh boot is up in 20-30 seconds. It's working faster than when I got it brand new. I appreciate the work! Thank you, Henry.
Date: 06/03/2015
Name: Lilo R
City, State: Sandston, VA
Email: protected
Comments: I was recommended to visit Hanover Computers when I was ready to purchase a new computer last year. The custom computer they built for me has been working great. When I was ready to replace my old HP printer, John delivered a fast HP printer to me, installed it, and set it up via wireless for my laptop. My friends and I recommend Hanover Computers. Thank you,
Lilo.
Date: 06/03/2015
Name: JK
City, State: Richmond
Email: protected
Comments: I called Hanover Computers to help me setup an automatic backup for my home office computer and clean it up. John arrived promptly and was very friendly. His rate was very fair and he explained the backup program to me before he left. My computer now runs much faster! I will definitely recommend Hanover Computers.
Date: 05/29/2015
Name: Mr. Clark
City, State: Mechanicsville, VA
Email: PROTECTED EMAIL
Comments: I have used Hanover Computers for many years for my computer service. When it was time to retire my HP I had John
build me a custom computer with a solid state hard drive and a quad core processor. He even came to set everything up. Thank
you, Mr. Clark.
Date: 05/22/2015
Name: Nanny J
City, State: Mechanicsville, VA
Email: protected
Comments: I bought a new Toshiba laptop from John on the recommendation of my friend. He came by and set it up with no
problems. He seemed like a nice person to work with, was so patient with all my questions and went the extra mile.
Date: 05/22/2015
Name: Brenda J
City, State: Mechanicsville, VA
Email: protected
Comments: I have known John for almost 15 years. He has been very good and attentive to our family's computer needs. I brought in my HP for a cleaning and it was ready the next day. If we ever have any questions or problems, he is happy to help
us with a smile. I recommend Hanover Computers to anyone who needs a friendly technical person in the community.
Date: 05/15/2015
Name: Al D
City, State: Mechanicsville, VA
Email: protected
Comments: great company to work with, John always has a smile and goes out of his way to make sure his customers are satisfied .we have been dealing with john almost 20 years.we recomend Hanover Computers to all of our friends and family.
Date: 05/11/2015
Name: Bill A
City, State: Mechanicsville, VA
Email: private
Comments: Hanover Computers is pretty well stocked for a local shop. I needed a system rebuilt for my home (had a bad hard drive and case fan) and they had everything I needed. Thank you for the convenience without the wait time!
Date: 05/11/2015
Name: Gary
City, State: Mechanicsville, VA
Email: private
Comments: I've known John for a few years and highly recommend him. I have purchased computers from him personally and on behalf of our church. He has been very helpful and attentive to our needs.
Garry Bone
Associate Pastor
Broadus Memorial Baptist Church
Mechanicsville, VA
Date: 05/08/2015
Name: Carl Monfalcone
City, State: Mechanicsville, VA
Email: private
Comments: I highly recommend John at Hanover Computers. He is very honest, dependable and knowledgeable, and willing to go the extra mile for his customers. I have purchased two computers and other networking from John, and highly recommend him.
04/28/2015
Name: Denise R
City, State: Mechanicsville
Email: email protected
Comments: Had problems with anti-virus software. John repaired laptop and also made a home visit for the desktop. He was professional and experienced. The service he provided was great. I will continue to recommend him to anyone who needs
computer repairs.
Date: 04/24/2015
Name: Trudi
City, State: Mechanicsville, VA
Email: email protected
Comments: John is a wonderful man. I bought a new HP laptop and printer from him and he came over to set it up and
answered all my questions. I recommend him to all my friends.
Date: 04/24/2015
Name: Graham and Jessica Allen
City, State: Mechanicsville, VA
Email: @capitalone.com
Comments: Had hp blue screen and had not backed up any of my files or photos, wife was devastated...called around to a few
different locations all were outrageous on the price and had very poor customer service, very very glad we found John at
Hanover Computers, he was great, assured us he would have it taken care of and back up and running, he did..... with great
customer service! I will definitly go out of my way to recommend him to everyone I know. Thanks John
Date: 04/22/2015
Name: Barbara and David Camper
City, State: Mechanicsville, VA 23116
Email: removed for privacy
Comments: For years John has provided us prompt, expert and dependable computer repair services. We have never hesitated
to recommend him to our friends and will continue to do so.
Date: 04/17/2015
Name: Laughton
City, State: Mechanicsville, VA
Email: @yahoo.com
Comments: I had a virus issue on my computer and brought it to Hanover Computers. They had me cleaned up and ready to go the same day. They even stayed past their office hours so I could pick it up. Super fast and friendly service.
Date: 04/08/2015
Name: Ed G
City, State: Mechanicsville, VA
Email: removed to protect privacy
Comments: My HP computer was slow and I took it into Hanover Computers to get some upgrades. I brought it in yesterday and it was ready today under budget. I was pleasantly surprised. Thank you, Ed.
Date: 03/24/2015
Name: Jean K
City, State: Mechanicsville, VA
Email: removed to protect privacy
Comments: John does great work. My husband and I have known John for many years and visit him when we need computer
help. We definitely recommend him.
Date: 03/22/2015
Name: Joe Norman
City, State: Mechanicsville, VA
Email: removed to protect privacy
Comments: I have known Mr. Chin for over 15 years. He has serviced the computers at my engineering firm as well as for me personally. He is knowledgeable, patient and courteous. I appreciate that he takes time to explain what needs to be done. I highly recommend him. - Joe
Date: 02/22/2015
Name: Shirl
City, State: Richmond, VA
Email: protected
Comments: I accidentally deleted all my pictures from my Android phone which I never backed up. I was freaking out! John was able to retrieve my pictures and I got them the next day. Thank you for your quick and dedicated service!
Date: 09/30/2014
Name: Jack Beahr
City, State: Mechanicsville, Va.
Email:protected
Comments: John is a very cordial and knowledgeable person. He is the guy many of us call for assistance in our community.
Date: 09/24/2014
Name: Burt Knapp
City, State: Mechanicsville, Va.
Email: protected
Comments: My wife and I have been visiting Hanover Computers for many years. John is a friendly and knowledgeable guy. Highly recommended.
Date: Saturday, September 20, 2014 13:29
Name: John Barre
City, State: Mechanicsville, Va.
Email: protected
Comments: Outstanding service, glad I found Hanover Computers
04/17/14
Did great work for me and my wife. We ll be back if we need help. Thank you!
Ritchie
03/27/14
Nice guy. Works quick. Fixed my wife s computer so I brought in my computer and he fixed that right up too. I hated my Windows 8 now I love it! I ll be back to get my wife a new monitor. Thank you, Ronald.
10/01/12
Quick work. Glad I visited them. I would visit again if I need any more help.
T. S.
08/10/12
My notebook got a virus and they took care of it. Quick service. Easy to deal with. Thank you!
B
01/24/12
I had a virus that froze up my notebook. All cleaned, good service, nice guy. thanks.
10/18/11
Great service, great prices, could not recommend Hanover Computers more!
06/30/10
I purchased a new Samsung notebook R580 from Best Buy. Geek Squad wanted to charge me $199 for the updates and to remove proprietary software I didn't need or want and it would take up a week. I called Hanover Computers and they had me bring it in. It was ready the same day for half the price! Thank you!
Michael
03/31/10
My notebook was infected by a virus. It was cleaned and ready for me to pick up the same day. They even saved my data.
Happy Life - T.S. Chin
02/10/10
System went down during the snow storm this weekend. We were going stir crazy at home with no internet access. Hanover Computers got us up and running fast! Thanks again!
Dad of 3
06/29/09
Great speedy help. Wonderful friendly service. Be sure to say hi to Baby Ethan when you visit! Thank you so much!
Stephanie
05/08/09
Fast repair service. The other company in Mechanicsville needed a week and $250. Hanover computers did it for $150 and I had it back in 2 days. That left me ample time to complete my term paper.
Ken Chin
04/08/09
Great service. Fast results. Very reasonable prices. Needed a system clean - completed the same day for much less than what the big box guys charge. Thanks.
Kenny Rockets
02/07/09
Superb home town service, priced right. Amazing they do so much at such great prices. I've known Mr. Chin for years and he is the epitome of an honest merchant. Visit them to support our local businesses!
09/19/06
I just purchased my 3rd computer from Hanover Computers. Their computers do not have the proprietary software installed on them as is on the name brand computers; therefore, they perform better, last longer and are easy to upgrade. Hanover Computers services what it sells with exceptional customer service. Don't go anywhere else.
08/10/06
Thank you for all your help. I will recommend to all my friends.